Thanks for this article! I have a YouTube channel in a technical niche and I often get these rude emails from entitled people expecting immediate help.

And you are right about the people who don’t make the effort to properly formulate their question. I mean if they won’t put in the effort, why should I put in the effort to respond

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store